[Resolved]  Axis Bank — Charges wrongly debited

The company has wrongly charged my account for rs. 500 plus gst rs. 90 as late payment fees.
My account already had two major refunds together they were more than the statement amount generated.
Customer care has been informed and their response was "charged cannot be reversed but we will give 1250 reward points for this instance".

I want full refund of whatever amount is charged.
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Aug 13, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2020
Axis Bank Customer Care's response
Hi, we request you to share the registered contact number to assist you further. Regards, Team Axis Bank.
Complaint comments 

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Axis bank person, he told me your account is Zero balance in 2016 July. (Vileparle Branch, Subash ROAD)
now i have left the job, now they are telling me minimum balance 10, 000/-. and bank debited consildated charges from march2020 almost 2500/-
Axis Bank Customer Care's response, May 21, 2020
Verified Support
Hi, we regret the inconvenience caused and are open to help you. Please provide us with your contact number and we will get back at the earliest. Regards, Team Axis Bank

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