[Resolved]  Axis Bank — claim id: 740199 of rati jain covered under uhid no: [protected]

Address:Indore, Madhya Pradesh, 455001

Sir,

As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

@as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.


@as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.
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Jul 27, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Jun 19, 2018
Updated by deepakjain31
Please find the below mail address and contact no.as per the trailing mail.

Mail ID. [protected]@gmail.com
Mob No.[protected]
Verified Support
Jun 20, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services: www.axisbank.com/support. We are here to help! Regards, Team Axis Bank.
Jun 25, 2018
Updated by deepakjain31
Sir,

As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

@as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.

@as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.

Still No any response received from Axis Bank Side till date.
Jun 25, 2018
Updated by deepakjain31
Sir,

Below issue not resolve till date.

As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

@as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.

@as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.

Thanks
Deepak Jain
[protected]
[protected]@gmail.com
Complaint comments 

Comments

The transaction of the payment was failed on 15/06/2018 on TSPSC website through SBI ePay and the amount was debited from my account. The amount debited is Rs.200/-. The Transaction details are given in the image files.
The Transaction reference no. is 150618
So I request you to refund the amount to my account
thank u.

Axis Bank Customer Care's response, Jun 19, 2018
Verified Support
Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank
DEAR SIR/MAM

I had put a cheque on 6/6/18, it has a branch ifsc code is UTIB0003202
Who is not yet in any record, is in the cancellation record, please find my check
thank you
name sandesh kumar
a/c no is [protected]
EMAIL ID IS [protected]@GMAIL.COM
MOBILE NO IS [protected]

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