[Resolved]  Axis Bank — clayton watch offer fraud

Axis bank promoted a fraud offer, i receive a promo code on opening of bank account for free clayton watch on 1st time use of axis mobile banking app, only shipping fees of rs. 499 was payable to receive the product. Since the offer was shared to me by axis bank, i redeemed the promo code and paid shipping fees to concerned merchant who turned out to be fraud, but bank was still providing such offer to customers since many months. There is no contact number to contact the said merchant and email is also non-resopnive.
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Nov 21, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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