[Resolved] Axis Bank — clayton watch offer fraud | |
Axis bank promoted a fraud offer, i receive a promo code on opening of bank account for free clayton watch on 1st time use of axis mobile banking app, only shipping fees of rs. 499 was payable to receive the product. Since the offer was shared to me by axis bank, i redeemed the promo code and paid shipping fees to concerned merchant who turned out to be fraud, but bank was still providing such offer to customers since many months. There is no contact number to contact the said merchant and email is also non-resopnive. Was this information helpful? | |
Nov 21, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |
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