[Resolved]  Axis Bank — complaint about credit card

Address:

Thane, Maharashtra, 401013

Dear sir or madam

Kindly regards look into my grievance at your earliest.

After years of hard work and sacrifisea I have purchased / booked a flat in Vangaon in Dahanu. My loan, which was cleared by Icici home finance against my documents stands frozen due to low score in Civil wherein there is an Axis Bank credit card issued in a name similar to mine and with a similar Date of birth.
The unpaid amount or charge as shown is 35043 currently and is showing in CIBIL with Credit card no. -[protected]
I humbly stress the following points:
1. I have never made a credit card request with Axis bank
2. The address mentioned on the card is an unknown address and is nowhere related to mine.
3. Card is issued with drivers licence as documentation. The drivers licence clearly is not mine as can be double checked at your end.
4. I have attached my passport wherein my mother's name is mentioned which does not match the mother's name as mentioned in the credit card application details.
The above clearly stated a case of mistaken identity on the banks part.

Its been around two months i have filed a complaint in boisar branch and last Monday visit on Lamingtonroad Branch. Already 3/4 times send mail nodal.[protected]@axisbank.com, collections.[protected]@axisbank.com, vidya.[protected]@axisbank.com,

nagesh.[protected]@axisbank.com. and jagdeep.[protected]@axisbank.com but no action was taken.i am attaching my pan card cibil report passport copy driving licence copy.

Please treat this case as urgent and issue a response clearing me of this credit card and informing the same on CIBIL as well, as my family and myself are very stressed and troubled with the thought of losing out on our small dream house that we have booked.

Hoping for a quick response to my concerns,
Thanking you,
Amit Chaturvedi.
[protected]