[Resolved]  Axis Bank — Complaint against axis bank to forfeit my amount of rs. 2831362

Address:

New Delhi, Delhi, 110018

— forwarded message —
From: herry gulati
Date: sun, jul 17, 2016 at 12:49 pm
Subject: axis bank has forfeited my amount of rs. 2831.64
To: [protected]@nic.In, [protected]@axisbank.com, nodal. [protected]@axisbank.com, axis bank support, [protected]@nic.In, corporate. [protected]@axisbank.com, complaints. [protected]@axisbank.com, complaints. [protected]@axisbank.com, complaints. [protected]@axisbank.com, compalaints. [protected]@axisbank.com, complaints. [protected]@axisbank.com


I am writing this email to express my disappointment with the customer service of axis bank credit card.

Sir

I have filled a pmt form on dated 09 feb 2016 and i have paid my fees of aimpt online by credit card and axis has charged rs. 2831/- on dated 9th feb. 2016 and trasanction details are mopsothdr card govt rs. 2831.64 on dated 09th feb. 2016


I got the sms on my registered mobile mo. [protected] that payment has been successfully debited and when i contact cbse deparment about my roll number than i found that my payment has not been reached there

I have sent a lot of email of the nodal office and banking obdansum and axis bank has given me a temporarily credit of rs. 2831.64 in the last month

But now axis bank has again debited my account of previous reversal


It’s a matter of great shame that i have made one credit of card of axis bank, i have been cheated by the bank to forfeit my amount


I request you that kindly return my amount with interest into my saving account of transaction of rs. 2831.64 /- on dated 9th feb. 2016


I called customer care around 100 times and most of the time different agent provided me different information.
I also talked to their supervisor but still i have no response from axis bank.
Also wanted to inform i have all the recorded calls which different agent told me different thing,.


And sir to be very frank i am very upset to choose the credit card of axis bank


I am happy to meet personally and explain the matter to the concerned officer of axis bank. I have all the mail communications in place for reference. I would expect a speedy solution, as this is a critical matter for me.


I m completely disagree with the service which axis bank is providing to customers as there is no customer satisfaction as far as i m concerned


From

Herry gulati

Saving account no [protected]


Registered emaild [protected]@gmail.com


Axis bank accound holder

Transaction details mopsothdr card govt rs. 2831.64


Registered mobile no [protected]