[Resolved] Axis Bank — complaint!!! incorrect consolidated charges deduction

[Resolved] Axis Bank — complaint!!! incorrect consolidated charges deduction

S Supriya Majage from Pune, Maharashtra

I hold a salary account with axis bank. I was in real shock to see rs 2500/- being deducted as consolidated charges on my account this month and prior to this months around 1500 deducted in apr 2019 also some duplicate statement charges are also deducted which i have made any kind of request for this (This is happening from last few months amounts are getting deducted without any prior notice, i have sent many mails also called customer care but they speaking rudely). No proper response from customer service on this. How do i recover this.?? Was this information helpful? No (0) Yes (0)
Jun 16, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 14, 2019 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank. Jun 16, 2019 Updated by Supriya Majage This query haven't resolved yet today my account again got deducted by 1200 rs, what's this going on. I want refund now, it's been continuously deducted for the 3rd time from the account I am now going to file complaint on rbi site if it's now settled within 2 days. Here is my contact no-[protected]
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