[Resolved]  Axis Bank — Complaint regarding delay of duty timing

Respected sir,
My saving account no. [protected]
My titanium debit card no. [protected].
Validity 12/21.we have Fixed deposits worth of rupess 6 lakhs in your devlali camp branch and 6 saving accounts of minimum 4-5 lakh rupees balance. It surely means that i am a valuable costumer of axis bank. My complaint : i was having a really urgent work for which i went to axis bank branch khadakpada, kalyan,
Branch code:UTIB0001153
District thane. MH
Today that is 7/7/17, i went to your bank at the opening time 9:31.I went for making a DD but the operational manager PREETI PANDAY was not on her table. I waited for about 20 to 25 minutes outside the bank. When i went inside the back after 25 mins, the operational manager was still not her table. The peon said that she was buzy in a meeting with the bank manager. Respected sir, my only complaint is that when the duty timing is 9:30 still why the operational manager was not in place even after 25 mins. Why the manager needs to hold a meeting in working hours? Why not before or after the working hours? If you need any proof, you can check the cctv of your bank in khadakpada, kalyan branch.i am not telling to take any serious action rather i just want that they should know to co operate especially at the time o[censored]rgency and be on their place at time. Thanking you
Your sincerely
T T sachdev
Mob no.
[protected]