[Resolved] Axis Bank — consolidated account charges | |||
My former employer initiated a salary account with axis bank in 2015 november.in june 2016 i shifted to another organization and requested the fellow, who approached us for account opening, to close the account. He didn't react, as for as i was getting emails. I was unable to close the account and no transactions were made for 18 months. Recently my new employer asked me to open a salary account with axis bank. During the process, i checked the charges with customer care and with the axis employees too. They told that your account is on -115.82, these charges will be levied if you activate now. I agreed and activated and deposited my salary. After 5 days they deducted 3000/- as consolidated charges without information. Is the bank is not liable to ask the customers to close the account if any transactions not been done for a period. For opening the account they will come to feet of the customer, but not for the closing of the account. The banks can ask the customer, whether they are interested to continue or not. They have registered mobile number and e-mail id. Was this information helpful? | |||
Feb 17, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2pcrvI3. Regards, Team Axis Bank.
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Comments
I cancelled my train tickets and also one of my tickets got cancelled.irctc showing refunded but not credited in my axis bank account.it is already more than 10days. The money for SBI has already come but not the money for my Axis Bank account
Reply
Axis Bank Customer Care's response, Jan 18, 2019
Verified Support
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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