[Resolved]  Axis Bank — consolidated charges deduction without prior intimation

We all know that the entire nation is going through lockdown. I have tried my level best to maintain my salary account. However, if the account is not maintained for more than 3 months deductions are made. The last salary i have received is on 4th march, 2020. However, axis bank has deducted 500rs yesterday from my account without any proper intimation or reason as to why. At this lockdown crisis, even 500rs is a high amount for any middle class family.
I am seriously dissapointed even after being a loyal customer of axis for more than 6years now. Sorry but ned to opt for kotak i guess who are providing better deals than you guys.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2020
Axis Bank Customer Care's response
Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. Regards, Team Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Axis Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View Full Information