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[Resolved]  Axis Bank — consolidated charges deduction without prior intimation

We all know that the entire nation is going through lockdown. I have tried my level best to maintain my salary account. However, if the account is not maintained for more than 3 months deductions are made. The last salary i have received is on 4th march, 2020. However, axis bank has deducted 500rs yesterday from my account without any proper intimation or reason as to why. At this lockdown crisis, even 500rs is a high amount for any middle class family.
I am seriously dissapointed even after being a loyal customer of axis for more than 6years now. Sorry but ned to opt for kotak i guess who are providing better deals than you guys.
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Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2020
Axis Bank Customer Care's response
Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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