[Resolved] Axis Bank — consolidation fee charge

Leeshe Adu

from Mumbai, Maharashtra

Address:

Poumai Colony chingmeirong, 795001

I have a saving account in axis bank, , , , minimum balance not maintained from roughly around April 2018, and my balance on 1st week of June 2019 is -(minus) 721 rupees. So I have deposited rs. 45000 on 1st week of June 2019 and on 15th June 2019 they deducted rs 8872.92( Rs. 1353.5 for GST @18% on Charge and
Rs. 7519.42 for Consolidated Charges)

I think the amount deducted was too much and I want explanation for the same. Thanks

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Jul 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Comments

Fateh Mann

from Jalandhar, Punjab

I want to pay my credit card bill and they are not doing it

Axis Bank Customer Care's response, Jun 17, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-paymentandstatus.aspx Regards, Team Axis Bank.