[Resolved]  Axis Bank — Consumer Loan is not closed after clearing the complete amount

Address:Babu Towers, Chaitanyapuri Colony, Chaitanyapuri, Dilsukhnagar, Hyderabad, Telangana, India

Axis Bank CONSUMER LOAN [protected] dated[protected] is opened through Amazon as a debit card EMI by purchasing a mobile phone. This facility is provided by Axis bank through debit card EMI.

Axis Bank CONSUMER LOAN [protected] dated[protected] is opened through Flipkart as a debit card EMI by purchasing a Camera. This facility is provided by Axis bank through debit card EMI.

In the CIBIL report still these two loan are showing as a active account.

I have tried many ways to close the accounts in the axis bank and through customer services. No one has solution or idea how to close these accounts.

Due to this, my credit score is affecting a lot.
Kindly close my account and do needful.
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Aug 2, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2022
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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