[Resolved]  Axis Bank — could not open my internet banking

Address:Darjeeling, West Bengal, 734004

I could not open my internet banking. Even i went to my nearest branch they could not able to open it. Always shown that invalid user credential. I have tried in both way through debit card and customer id but same thing happened in every time. I have complaint also in customer care. They even did not solved the matter. Now what to do?

Even try to solve above problem i was personally applied a new debit card. Which was dispatched by blue dart courier on 23rd may18. But till now i didn't received yet. Again i was called to customer care they provide me reference no of courier which is[protected] but this is not a valid no. Again i have called they provide me same no. Please resolve the matter asap where i can use my net banking easily like other bank.

Regards,
Sangram das
Mob [protected]
Account no-[protected]
Cust id[protected]
Debit card no [protected]
+2 photos
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Jul 31, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Axis Bank Customer Care's response
Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/sub-product/InternetBankingIndividuals.aspx for information on Internet Banking. Regards, Team Axis Bank.
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