[Resolved]  Axis Bank — creation of demat account second time without consent

I have an salary account with axis bank for last 2.5 year. And axis bank has created two unauthorised demat account for me without my authorization. First was when i created a new new account and they created a demat account along with it after 9 months they charged me rs 935. After many enquiries they said it's because i signed the demat form while account (Without my knowledge they supplied demat form) post that my 1st demat account was closed as it was inactive for 1.5 years. On 5th april 2020 again i was charged with rs 885 after checking my internet banking account i found they created again. New demat account this is total fraud and scam.
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May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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