[Resolved]  Axis Bank — credit

Address:Kannur, Kerala, 670101

Worst service regarding credit card online transactions. Iam unable to transact using credit card as it's showing your mobile number is not updated with us for online transactions. When i visited branch they are telling it's already updated. Going to switch to any other good service bank. Customer care promised me the solution and the problem still persists. Iam afraid and iam sure that if any unauthorized transaction happened bank will not at any how make me the solution as far as my experience with customer care credit card team and bank staffs is concerned. I was using credit card without any issue and this # people send neo card and all the headache happend. Account holder name: sanha farheen at thalassery branch
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Apr 14, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We request you to share with us the registered contact details along with the branch details you have visited for us to check and assist you further in the referred matter. Regards, Team Axis Bank.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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