[Resolved]  Axis Bank — credit card annual charge reversal

Address:

560093

This is extremely annoying that in spite of being a good customer to the bank by paying monthly bills well on time, you have charged me an amount of inr 1500 as the annual charge which is unacceptable at any instance. This was never informed to me, neither any communication regarding this charge in spite of probing to your executive last year. My intention of having this card was to use this card for my various needs which would make both o[censored]s be in a win-win situation and i have not agreed to any annual charges at any circumstances. If this is the way your bank operates then i don't want to be part of this and rather will spread about this in social media also will write to the md desk if this charge is not reversed immediately. Everything was good until this charge appeared on my statement, i would urge you to reverse this charge on an immediate basis to avoid any negative circumstances.

Details:

Cust id:[protected]
Card ending with 4403
Amount: 1500
Date of charge: 19/12/2019
Type of charge: annual fee
Arora. [protected]@gmail.com
Axis bank privilege credit card