[Resolved]  Axis Bank — Credit Card

My credit card statement has been generated on 10th of June and the due date is 30th June. I have paid my credit card bill of 590rs exactly on 30th June. but axis bank is showing late payment charges in my upcoming credit card statement. when I contact customer care they say they received the amount on 5th June only hence the charges are legitimate and cannot be reversed. but its not my mistake and I paid the money on time but for this trivial amount my credit score will be affected I feel cheated and scammed for something I didn't do. I will attach my bank statement and axis bank payment statement along with this post. I really want the bank to look into this because i have had credit cards with other banks and i never made a late payment in my life.
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Jul 10, 2022
Complaint marked as Resolved 
The bank has reverted my late payment charges and refunded the amount.
Axis Bank customer support has been notified about the posted complaint.
Jul 05, 2022
Updated by Jobin J
here is the transaction details

Verified Support
Jul 06, 2022
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Complaint comments 

Comments

Hi axis bank team,

The late payment from my credit card has been reverted. Thanks for responding to my issue and providing a resolution. I hope in future i won't face issues like this i would mark this complaint as resolved. Hope my cibil score won't be affected by this

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