[Resolved] Axis Bank — credit card complaint | |||
I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir. One more thing, if i want to pay amount. So after pay amount. How to close axis bank account permanently. Because i unable to go my branch. Because i am not available there. Please suggest. Was this information helpful? | |||
Apr 26, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Mar 16, 2020 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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I have axis salary account since 2017 easy access salary account every month some charge deducted small amount but this day deducted from my account 5019/- rupees consolidated charges and GST 903/- rupees why that amount deducted my account
Pls solve my problem
Regards
K sairam
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.