[Resolved]  Axis Bank — credit card complaint, poor service

Address:Shimla, Himachal Pradesh, 171001

Hi

I am really not satisfied with your customer service. Its been 3 months already that i am using your credit card but still not get any statement from the bank as you people have mentioned wrong date of birth which is not matching with my account, also you are not correcting it therefore i am not able to get my statement from internet. I have called 100 times also visited branch of shimla they are just pointing fingers on each other and no one is taking an action.
Also at the time of opening credit card account i have told a guy to not to do auto debit and i have been told that account it s not auto debit, today i found that it is an auto debit account.
I am going to close the account
Its a cheating you guys are doing to your customers.
Poor service
Poor customer interaction

Thanks
Richa sharotri
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Oct 10, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please share your registered contact details with us so that we may assist you at the earliest. Regards, Team Axis Bank.
Verified Support
Sep 07, 2018
Axis Bank Customer Care's response
Hi, please refer to this link: https://bit.ly/2unVRLl to know the options for statement request. Regards, Team Axis Bank
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