[Resolved] Axis Bank — credit card declined without proper enquire

shantaladevi

from Bengaluru, Karnataka

Address:

560054

I applied for credit card over of 10 days got verification call as i thought to make change of address to make it to permanant address suddenly they disconnected without confirming anything during verification call. later after 2 days of verification call i recieved a message as credit card declined.. need reason of declination without any proper confiming as i was waiting for credit card from past many days with positive expectations.. Really axis bank troubling us without proper confirmation enquire, .

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Aug 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

Jul 09, 2018

Updated by shantaladevi [protected] need credit card urgent.. pls do the needful as soon as possible... hopefully waited for credit card... axis bank totally put us into trouble..

Jul 10, 2018

Updated by shantaladevi Axis bank really putting into hell trouble. from past few days getting call for credit card and applied everything with details. At enquire verification call thought change of address to permanent address he didnt even verified anything properly. after 2 dats got message as decilned. hopefully waited for credit card now totally they putting into hell trouble..

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Comments

adhikarionline

from Delhi, Delhi

Hi,

Customer ID:[protected]

I have updated the PAN numbers of all of joint account holders of Axis Bank through phone banking and by branch visits.

The bank is not removing the Debit Freeze.

Please advise me at [protected]@gmail.com/[protected]

Thanks.

mmkiradoo

from Delhi, Delhi

Bank dispatched cheque on 24 june but still i not received