[Resolved] Axis Bank — credit card is not received | |
I m papia bhattacharjee. I have applied for axis bank credit card. I received 1st and on 05.09.19 your credit card application approved. I have received axis credit card pin on 11.09.19 but till now i haven't received credit card and and on 16.09.19 that inr 15196 was spent on your credit card xx1130 on 16-sep-19 at tata aig general i. Avbl lmt:inr99804. Application ref. No.15511073. I had given two service request but no answer. Was this information helpful? | |
Nov 3, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 23, 2019 Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-ApplicationRelated.aspx Regards, Team Axis Bank.
Verified Support Sep 24, 2019 Axis Bank Customer Care's response Hi, we request you to contact our Phone Banking Team on[protected]/[protected] and one of our executives will assist you further. Thanks for writing in. Regards, Team Axis Bank.
Verified Support Oct 03, 2019 Axis Bank Customer Care's response Hi, with reference to service request number 55639617, your credit card will be dispatched within 2 working days at your registered address. You will also receive an SMS alert with the dispatch details. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support Regards, Team Axis Bank.
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3 Comments | |
Comments
After doing everything I have come to this platform. Phone banking team told me that there is no record of the card in the computer. They suggested to wait forever. Axis Bank become the place of waiting.
Axis Bank Customer Care's response, Sep 26, 2019
Verified Support
Hi, we regret the inconvenience caused. Please elaborate on your specific concern via DM for us to assist you. We are here to help! Regards, Team Axis Bank.
Hi
I received credit card pin but not card.
Phone banking team failed to give any meaning full of answer. They only say wait. It's now more than 20 days. If any body can help than plz.. help.
I received credit card pin but not card.
Phone banking team failed to give any meaning full of answer. They only say wait. It's now more than 20 days. If any body can help than plz.. help.
Axis Bank Customer Care's response, Sep 26, 2019
Verified Support
Hi, sorry for the trouble. We will check and get back to you with an update at the earliest. Regards, Team Axis Bank
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Service request no.5536424 4.