[Resolved]  Axis Bank — credit card issued without any consent

Address:Ghaziabad, Uttar Pradesh, 201014

Want immediately close credit card.. I v tried to close for a year now no one is helping not even bank itself. If action not taken i ll close my saving account too n never recommend axis bank.. It's better u ppl beg.. Or steal. Having such policy. Mto harassing customer... Big shame.. To sell credit card bank losing it's reputation
I v been chasing s lot to cancel the card seems they don't want to colse.. Account..
I went to speak manger they said can't help it's different department
Now when we call customer service there is long hold
One day i kept trying in front of bank employee.
Whole day gone
Secondly they say it's toll free number.. But they charge call rate i'm customer service call.
Mean they are making money there too
We r left with in resolved
N showing payment dues
Need when we r asking b to close or block the card it should be initiate immediately
But process is so tedious one can't get it n had to pay money.. It's cheating on customer
Bank repuy is on stake it's happening with all most evenyon
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Feb 15, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Do DM us your contact details and we will get back soon. Regards, Team Axis Bank.
Complaint comments 

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Yesterday Night in Axis saving account they deducted money 1515 and GST 280 with consolidated charges irony know exactly. TODA morning call to customer service for connecting the executive more than 10 mins...after that I asked how much time connect he told serverdown after that 30 min he disconnect the call

Axis Bank Customer Care's response, Jan 14, 2019
Verified Support
Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

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