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Axis Bank — credit card limit decreased from the current

Sir / madam this compliant in refers to my credit card no.4514 xxxx xxxx 5704 where the limit was allocated with rs. 115000, having thought i went to purchase a new tv where i came to know the limit does not support. When i enquired with axis bank credit card division they said bank has reduced the limit and there is no chance to enhance the same till six months.

Complaint Status


[Oct 23, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response Oct 23, 2019
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Updated by K Manjunath Prasad Oct 23, 2019
I received from Axis Bank Customer care asking for Credit Card no. and CVV no. ([protected]) by name Mr. Arjun Tripathy and I gave the details as asked by him and so soon as I gave him I got two messages where My account is debited with Rs.11999 + 5799 I asked him what is this message he said it is gateway message no where it will affected to me and my limit would be the same of Rs.18000 and he was asking for Bank account details which I refused to give. I feel some people working in Axis Bank as fraudsters. I called back to Axis Bank Customer care [protected] spoke to Mr. Mahendra he said he would block the card and take a fraudster compliant

Updated by K Manjunath Prasad Oct 23, 2019
Sir / Madam if you need call details you check mobile no. [protected] where I received call 42 minutes before by name Mr. Arjun Tripathy from Axis Bank
Updated by K Manjunath Prasad Oct 28, 2019
Please update the status since bill gets generated then I need to pay what is the course of action taken on Axis Bank and with Mr. Arjun Tripathy. will the amount gets reversed
Updated by K Manjunath Prasad Oct 31, 2019
Dear Team

Please Update the status on the above Issue.
Updated by K Manjunath Prasad Jan 05, 2020
Dear Sir / Madam I ful filled all the documents to Axis Bank but they have sent a Bill of Rs. 17896 which I need to clear Since the Fraud has happened Axis Bank Staff, I need you support to resolve the case.
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    Customer satisfaction rating
    56%
    Complaints
    9692
    Pending
    0
    Resolved
    5256
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025