Axis Bank — credit card limit decreased from the current

K Manjunath Prasad

from Bengaluru, Karnataka

Address:

445 11th C cross 4th main 3rd Block BEL Layout Vidyaranyapura Bengaluru 560097, 560097

Sir / madam this compliant in refers to my credit card no.4514 xxxx xxxx 5704 where the limit was allocated with rs. 115000, having thought i went to purchase a new tv where i came to know the limit does not support. When i enquired with axis bank credit card division they said bank has reduced the limit and there is no chance to enhance the same till six months.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Oct 23, 2019

Updated by K Manjunath Prasad I received from Axis Bank Customer care asking for Credit Card no. and CVV no. ([protected]) by name Mr. Arjun Tripathy and I gave the details as asked by him and so soon as I gave him I got two messages where My account is debited with Rs.11999 + 5799 I asked him what is this message he said it is gateway message no where it will affected to me and my limit would be the same of Rs.18000 and he was asking for Bank account details which I refused to give. I feel some people working in Axis Bank as fraudsters. I called back to Axis Bank Customer care [protected] spoke to Mr. Mahendra he said he would block the card and take a fraudster compliant

Oct 23, 2019

Updated by K Manjunath Prasad Sir / Madam if you need call details you check mobile no. [protected] where I received call 42 minutes before by name Mr. Arjun Tripathy from Axis Bank

Oct 28, 2019

Updated by K Manjunath Prasad Please update the status since bill gets generated then I need to pay what is the course of action taken on Axis Bank and with Mr. Arjun Tripathy. will the amount gets reversed

Oct 31, 2019

Updated by K Manjunath Prasad Dear Team

Please Update the status on the above Issue.

Jan 05, 2020

Updated by K Manjunath Prasad Dear Sir / Madam I ful filled all the documents to Axis Bank but they have sent a Bill of Rs. 17896 which I need to clear Since the Fraud has happened Axis Bank Staff, I need you support to resolve the case.

Sep 14, 2020

Updated by K Manjunath Prasad Good Morning Sir / Madam

I am getting Calls from Axis Bank Collections to clear the outstanding of Rs. 26000 for the credit card which I have not used or purchased, where the blunder was done by Axis bank Employee and blame is done on me to clear the amount, few days ago I had spoken with Mr. Shivamadaiah Deputy Manager Axis Manager Credit Cards Collections +[protected] and written 2 mails. I haven't received any mail from the person, Please find the Screenshot where I have written mails. I have asked Axis Bank to investigate whether the product bought online or directly. I extend your support to solve the Issue. I request you to kindly Email Only.