[Resolved]  Axis Bank — Credit card not delivered! No customer service!

Address:Bangalore, Karnataka, 560103
Website:axisbank.com

Applied for a credit card. Got approved. Stupid representative put the wrong address for communication even though he came in person to my office. The card has not been delivered yet. Customer service is useless. Whenever i send an email they say mail to [protected]@axisbank.com but that mail id doesnt even exist! Customer care asked me to update through the app which doesnt work because they dont accept the document even though its correct. I dont have the time to go to the bank now because you screwed up! Dissapointed with axis big time!! Been with them since the past 6+ years. Horrendous!
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May 27, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Axis Bank Customer Care's response
Hi Sanchari,

We apologise for any inconvenience caused. Please write to us at http://bit.ly/2oy1P87 in order to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Sir .

Last six month se meta account opening nhi ho raha hai mujhe instant kit do gayi thi jiska number 053877 hai .

Account number [protected]

19. 11.2016 ko pehli bar 2000 jama liya gya hai
Axis Bank Customer Care's response, Apr 26, 2017
Verified Support
Hi Djay,

Sorry for the trouble. Please call on our phone banking numbers: 1800 209 5577 / 1800 103 5577 to know the status of the same.

Regards,
Axis Bank

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