[Resolved]  Axis Bank — Credit card payment

Hi, this is dinesh I had a credit card ending 2953 which I settled in 35000. while making the payment by mistaking me and my wife both made the payment of 35000. ( I have a settlement letter of 35000). The same I explained this to the bank collection officer ad he said it will be reimbursed to my bank account. but now it's been a month nothing has been done. can please resolve the same?

[protected] my contact number.
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Sep 28, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2022
Axis Bank Customer Care's response
Hi Dinesh, we request you to make the payment of INR 885.02 before 31st Aug'22. Post remitting the payment you can initiate for NORM updating. Alternatively, you may visit the branch for further assistance. Regards, Team Axis Bank
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