[Resolved]  Axis Bank — Credit card protection charges

Address:Pune, Maharashtra, 411045
Website:www.axisbank.com

Hi,

In the month of November I got my Axis bank Credit card with no welcome kit, Only a paper and credit card in the month month of Dec I set a credit card PIN and before setting a PIN I got my first statement I never used the card. In the month of February without my notice Axis bank debited Inr 4000/- reason Card protection is activated.

Without my knowledge the amount got deducted no sms nothing.
I never opt for the card protection plan
I want my money back.

Contact number: [protected]
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Apr 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Axis Bank Customer Care's response
Hi Parag,

We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2gulbtN and our executive will get back to you.

Regards,
Axis Bank
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