[Resolved]  Axis Bank — credit card settlement not done yet

Address:Mumbai City, Maharashtra, 400099

Dear team,

I had a credit card of axis bank [protected] for which i had outstanding amount of rs. 93000. I received a call from credit card settlement department for settlement of my account and we agreed at rs. 50000. On 14 december 2018 i made the payment of rs. 50000 at jb nagar axis bank. But still my account is not yet settled i am receiving call for payment of rs. 93000. Please help me to settle the issue as soon as possible
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Feb 10, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Axis Bank Customer Care's response
Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards, Team Axis Bank.
Verified Support
Jan 10, 2019
Axis Bank Customer Care's response
Hi, we are unable to locate any card details with the credit card number ending with XXXX4609. Request you to DM us the correct card number or your registered contact number with us to check further. Regards, Team Axis Bank.
Jan 12, 2019
Updated by Inamuddin Shaikh
I have Axis Bank credit card with with[protected]Inamuddin T Shaikh) and [protected] (Sabiuddin T Shaikh). Both the cards are Neo Master Card for Account Number [protected]. Please check and resolve the issue as soon as possible coz still my account is - 1290.57 in main account and I want the same to be zero so that I can start transactions with Axis Bank.

Thanks and Regards,
Inamuddin Shaikh
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