Submit a Complaint
Banks
Axis Bank

[Resolved]  Axis Bank — credit card complaint overcharge and miss guidelines

Address:Ahmedabad, Gujarat, 382480

Me and my husband using credit card of axis bank from last 2 year
But recent we have some health issue and we are so much busy from last 2 month and my card bill amt is 28500 before month and before two month i got call from axis bank they tall me your bill pending from 1 month and your payable amt is 35600 around..
After that i am visit in axis branch of s g highway ahmedabad.
They told me you need to pay first 11000 inr and after that we make reverce of your extra charges amt,,
Then i pay 11000 inr before two month but i m not getting any kind of money is revrce in my account now my bill is 25000 around,, so please solve my problem.
Otherwise i will go in the court and complaint against the bank,
My card no is : 53056204*7212
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Axis Bank Customer Care's response Hi, we are here to help! Please provide us with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
Jan 22, 2019
Updated by Vishalparmar123 Check Your Inbox, , I Shared My Registered Contact Details.
Jan 23, 2019
Updated by Vishalparmar123 Hello
Anyone Is here to Solve My Problem ??
Complaint comments 
2 Comments

Related Axis Bank reviews

[Resolved]Axis Bank / Credit Card - not received3[Resolved]Axis Bank Bangalore - Debit Card Pin No:14[Resolved]Axis Bank Credit Card - No advance intimation about the bill of Credit card due bill till the last date of payment6[Resolved]Axis Bank - Non Receipt of Credit Card2[Resolved]Axis Bank, Nagpur - Debit card5
View all 12951 Axis Bank Reviews

Comments

Charges Rs.124.36 without any information. please refund this amount or provide me a valid justification.

Axis Bank AC# : [protected]
Reply
Axis Bank Customer Care's response, Jan 21, 2019
Verified Support
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jan 21, 2019
Verified Support
Hi, we request you to visit the following link to get a clarification on the charges levied: https://bit.ly/2o02YoS . Regards, Team Axis Bank.
Abubakkar Siddiq Jamal Mohamed's reply, Jan 23, 2019
+966 54 724 3459
I tried to get the IT certificate for my home loan online as well through App without any success. The App says "SUCCESS"and this has been sent on your email. However, it does not come in my email.

Please, examine and sort out the issue as it is very important for me.
Reply
Axis Bank Customer Care's response, Jan 22, 2019
Verified Support
Hi, sorry for the trouble. Request you to visit your nearest loan center and one of the executives will help you. Regards, Team Axis Bank.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    View all 12951 Axis Bank reviews & complaints
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information