[Resolved]  Axis Bank — current account closed but still it is showing negative balance.

Address:Jabalpur, Madhya Pradesh

Hi Concern,
This is regarding my current account no.
[protected] in the name of ideal Savaari at axisbank damohnaka Jabalpur (M. P) due to some unavoidable circumstances I have closed my business and for the same I have given request for closure of my account to Mr Devansh of axis bank concern branch on April 2017 and got the receiving from them which shows that I need to deposit Required 172.50 before closure and when I contacted concern banker he assured me that I don't need to worry as he will get it resolve conversation with Mr Devansh of axis bank is copied below-:
([8/22/2017, 13:06] Sumit: Devansh as discussed regarding closure of my current account of ideal Savaari with axis bank still I am getting message for negative balance as we have already discussed to pay you 172 rs approximately for closure of account for which I am ok kindly get it done and close my account now.
Thanks
Sumit Nigam
Ideal Savaari
[8/22/2017, 13:13] Devansh Axis Jabalpur: Sir m talking with the branch for the same
As i m also transferred to other branch
[8/22/2017, 13:58] Sumit: Fine get it done as it's too long I have been chasing for it.
[8/23/2017, 13:08] Sumit: Get it done devansh as unnecessary getting message from axis bank
[8/25/2017, 19:46] Sumit: Any update?
[8/25/2017, 19:52] Devansh Axis Jabalpur: Sir ll update u on mnday
[9/4/2017, 12:25] Sumit: Still Waiting.
[9/4/2017, 12:25] Devansh Axis Jabalpur: Sir
[9/4/2017, 12:25] Devansh Axis Jabalpur: Fr d mean time ap ka account freeze krwa rhe h
Then u dont have to pay ny amount even 172 bhi
[9/4/2017, 12:26] Sumit: Ok need to pay 172 for closure that will send once u confirm.
[9/4/2017, 12:27] Devansh Axis Jabalpur: No sir if i ll freeze ur account then u dont have to pay dat also
[9/4/2017, 12:27] Sumit: Ok thanks get it done.)
With this conversation I was assured that the work will be done but when I visited branch in the month of February 2017 and met Branch Manager Mr Amit and miss Neha they both confirmed that the same has not been done but no need to escalate the things as they will get it done again with confirmation from them I have not checked with them but when I contacted Mr Devansh again to send my closure statement he confirmed that the account is still not closed then I surprised to listen this again, and decided to lodge complain against this.
Requesting to resolve this issue with axis bank at the earliest and get rid off me from this pain.
Copy attach
Thanks
Sumit Nigam
M-[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Axis Bank Customer Care's response
Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
Complaint comments 

Comments

I Was Used Ircts Ticket Booking on 7th, 9th Augest My Money Deducted But Ticket Not Conform Some Technical Problem. Ircts Side Tell Money Not Received In Our Bank Side, So Kindly My Request Total 1380 rupes deduction So please Refund My Money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6548
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information