[Resolved] Axis Bank — deactivate my one assist service and refund my amount | |||
Dear sir / madam, This is sappa sri lakshmi durga My axis bank a/c no - [protected] has been debited by 1899.00/- for one assist membership today. I receive phone calls from this no - 91 [protected] regarding one assist service but i do not understand totally about this service without my approval they deducted money from my account. I felt the money will be deduct every monthly wise small amounts. So i contacted one assist customer care couple of times in past few hours and i am here to request you to cancel this service to my account and please refund my amount of rs.1899/- which is deducted from my axis account today. I am totally disappointed with this one assist. Regards Sri lakshmi durga. S M[protected] [protected]@gmail.com Was this information helpful? | |||
Feb 4, 2019 Complaint marked as Resolved Hi team,
After I raise a complaint on this. I have web chated this same on preferred account team. They resolved this problem with in a week and they refunded my deducted money back to my account from which they deducted. Thanks for the service. They also deactivated that one assist service to my number.
Thanks again, Keep helping like this to all in needful situations. Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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We request you to share your registered mobile number and membership ID details on ([protected]@oneassist.in). To assist you further in your case.
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OneAssist, Social Media Team.