Axis Bank — deactivate one assist and refund | |||
Have received a call from axis bank. I just don't want the subscription and please cancel my subscription. It has been noticed that the money (1399) already been charged from my account hence, cancel the subscription and refund the same into my account. My relationship no. Is 189779. I am waiting for confirmation of delation of this service and also refund the money. Was this information helpful? | |||
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Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. Verified Support Aug 22, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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 2 Comments | |||
Comments
Dear Customer,
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account using the customer ID. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account using the customer ID. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist