[Resolved] Axis Bank — deactivate one assist services and refund the money | |
I have received a message from axis bank yesterday that rs 1899 has been debited from my account due to one assist services. I'm unaware how it got subscribed and i just don't want the subscription and please cancel my subscription for my axis master card ending with 6359. Kindly refund 1899/- into my account and cancel the subscription. I am waiting for confirmation of delation of this service and also refund the money rs 1899 Was this information helpful? | |
Oct 26, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 23, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please share with us your registered contact details and we will revert at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist