[Resolved] Axis Bank — deactivate one assist services and refund the money
TTanu007 on Sep 22, 2019
I have received a message from axis bank yesterday that rs 1899 has been debited from my account due to one assist services. I'm unaware how it got subscribed and i just don't want the subscription and please cancel my subscription for my axis master card ending with 6359. Kindly refund 1899/- into my account and cancel the subscription. I am waiting for confirmation of delation of this service and also refund the money rs 1899
Complaint marked as Resolved 2019-10-26 18:21:51
[Sep 22, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response Sep 23, 2019
Hi, we are here to help! Please share with us your registered contact details and we will revert at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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