[Resolved]  Axis Bank — deactivate one assist service and refund of money

Address:600061

Hello,
I got a multiple phone calls from axis bank one assist services and they said it was a security check about the bank account and the card details. Then they started talking about the benefits they are offering from the one assist services. After that they said about deducting rs.1899 from my account, which i did not want. So, i want to deactivate my one assist service from axis bank. Which i tried via phone to the same number that called me multiple times, but the call is not going. Whether anyone can assist me with this. I want to deactivate the one assist service and also want the money refunded.

Thank you
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Aug 23, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Riddhi

Team OneAssist

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