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[Resolved]  Axis Bank — debit for one assist service deactivation

I have recently been charged r. S. 1899 for debit for one assist services on 30.01.2019. I was busy during office hours and they called me 3 times a day continuously for 3 days and at last when i picked the call they didn't conveyed the policy clearly.
Anyway, i want to cancel my subscription and want a refund of the same amount.
Please refund it as soon as possible. I am waiting for the cancellation.
My relationship number is 6195577.
Phn: [protected].
Priyam roy
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 30, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response Jan 31, 2019 Hi, please be assured our official from Branch will get in touch with you shortly. Regards, Team Axis Bank.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Dear Priyam,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3936856. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Thanks got it back...
Axis Bank Customer Care's response, Feb 8, 2019
Verified Support
Hi, you are welcome. We are always here to provide you with the best possible support and services. Regards, Team Axis Bank.

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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    53%
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    Axis Bank Phone
    +91 22 2764 8000
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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