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Axis Bank — debit of rs.1899 from account for one assist services

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Consumercomplaints.in › axis bank › axis bank — deactivate "one assist plan" and refund deducted amount of rs. 1899/-
Axis bank — deactivate "one assist plan" and refund deducted amount of rs. 1899/-

2 reviews
Bbankura on oct 30, 2017
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I have received sms from axis bank in which i have been informed that rs.1899/- was deducted from my account to provide "one assist plan" on 27/10/17 without my permission. I have already informed this matter after calling in the customer care no. [protected] and lodged complain on the same day, but unable to receive any complain number from their end.
You are, therefore, requested to note that i am not interested to accept this type of services and as such you are also requested to make necessary arrangement to deactivate "one assist plan" and get back my deducted amount of rs. 1899/- to my account at an earliest.

Date of incident:7/3/18
Name - dhinesh kumar
Mob-[protected]

Complaint Status


[Mar 07, 2018] Axis Bank customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Dhinesh,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist.
I have received sms from axis bank in which i have been informed that rs.1899/- was deducted from my account to provide "one assist plan" on 26/10/18 with my permission. I have already informed this matter after calling in the customer care no. [protected] and lodged complain on the same day, but unable to receive any complain number from their end.
You are, therefore, requested to note that i am not interested to accept this type of services and as such you are also requested to make necessary arrangement to deactivate "one assist plan" and get back my deducted amount of rs. 1899/- to my account at an earliest.

Date of incident:34/10/18
Name - ajithkumar
Mob-[protected]
Email [protected]@gmail.com

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    56%
    Complaints
    9767
    Pending
    0
    Resolved
    5258
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025