[Resolved] Axis Bank — debited axis direct rs.885/- from my axis bank-ashok potdar

Ashok Potdar

Address:

Pune

I have a salary a/c in axis bank kalyani nagar pune branch, as informed by bank while opening the account debit, & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for axis direct charges. But i didn't buy / sell any stocks from this a/c, so why this axis direct charged? I demand proper justification with all brake up of charge from axis bank. I want to stop this. And please refund cash my account.

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May 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.