Axis Bank — Debiting amount and no proper response from their customer service

Address:

Chennai, Tamil Nadu, 600015

I have applied for instant debit card in axis bank (Nandhanam Branch) on 03/01/2017 and they gave the tat time of 24 hours but it was not activated then i have registered a complaint on customer service team to Mr Kiran he said a tat time of 48 hours again even it was not activated then after continues complaint it was activated on 09/01/2017 but they have debited amount of Rs. 230 for debit card charges on 02/01/2017 and again they have debited Rs. 575. I have tried to ask details for it to Mr. Chethan but they are not responding for it and just they are keeping on hold and disconnecting the call