Axis Bank — Deducted money with out my knowledge, and not giving information.

Dear sir/mam

I took lone from axis Bank, last 3 months I cont pay from my side. And this month my salary credited to my axis Bank account and they deduct more than 13000, if they cut OK but not showing in my statement. And again it showing 4800Rs minus balance. Today I visited mahadevapura branch they told me to visit loan center, again I visited loan center they told me 1500 something over due is there. I don't know why they are hiding all information. And miss guiding me.