[Resolved]  Axis Bank — deduction of amount without my permission and refund of that amount

I received a call from axis bank. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks.. Please refund my money as soon as possible because i am living abroad, without my family for studies and do not have enough money for my expenses
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Aug 28, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please share your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

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Dear sir,
I am shashikant pankaj my account no is [protected].my C.Id[protected].sir my email id wrong entry in your bank ([protected]@yahoo.co.in) my old mobile no [protected] is not here my new no is [protected] sir my new card D.Card is provide to our bank. your bank not provide to pin code.my account is 4years old .Sir I m visit to our bank (bettiah) Bihar. your executive told me your account is block. I say what's region I don't know.
so sir please open my account and provide my pin code .and you suggest me.

Thanks
shashikant pankaj
[protected]
Axis Bank Customer Care's response, Jul 22, 2019
Verified Support
Hi, please refer the following link https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx?_ga=2.248111815.1309965801.1526873219-112680497.1525403415 for information on the same. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jul 22, 2019
Verified Support
Hi, please refer the following link https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx?_ga=2.248111815.1309965801.1526873219-112680497.1525403415 for information on the same. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jul 22, 2019
Verified Support
Hi, please refer to the following link for information on the same: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx Regards, Team Axis Bank.

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