Axis Bank — deplorable service of axis bank andul branch (branch code: 000874)

Hello,

I have a savings bank (Acc no. [protected]) at axis bank, andul branch. I had applied for a ppf account on 20th october with an initial application amount t of 1000. Still it has not been activated. Many times my father, aged 72 visited them to enquire the status, every time they told it was under process. After so many days has gone in between i enquired about the same from shakespear sarani branch, kolkata, which is a ppf authorized branch. They are telling, 'it is unusual that it has not yet been activated, may be your application has some problem of documentation etc. Your branch should have told you before. It should not take above 5 working days to get a ppf account approved'.

This is very disturbing for me that for this simple reason, the branch has made my father move after them. I do not want to make any ppf account with you, following this nuisance. Please ensure i get my initiation amount (Rs 1000) credited back to my account.

Do the needful at earliest. And if you do not have the right to interfere in this matter then at least tell me where should i write about this to get the redressal.

Thanks.

Partha pratim bose