Axis Bank — did not received a gift voucher on upgrading credit card

Address:Hyderabad, Telangana

Hi,

I received a call from axis bank regarding to upgrade a credit card, i said not interested again their called me and their forced me to upgrade. Their charge me 750 rs and their given me the offer, that if i purchase 3 item from flipkart with in 45 days any cost. So i have purchased 3 items from flipkart with in 45 days. I called to axis bank regarding coupon their said, with in 1 month you will receive upto 8 months completed, still now i did not received a coupon, when i call their are saying this month end, again i called their said already we have forwarded to your mail, i said regularly i am checking mails i did not then ok i will raised this complaint with in 4 working you will receive, again i called sir status is showing its resolved i told with out my conformation how you are closing. Ok sir i will raise this issue.

Like this their are playing the game. I forwarded a mails, chats calls but no response. And i wasted more money to calling them for each call i am spending 50rs per call their keping on hold to connect like this.

Recently i again i called their forwarded a coupon numers when i use it its showing zero balance in your gift card. Again i called their are repeating same. Ok i will raise this issue wait upto workingdays.

Important thing all customer care numbers and email ids are not working.

Regarding buzz credit card upgrade

Complaint no: 51601672, / 52049068, /
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Axis Bank Customer Care's response
Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
Jul 03, 2019
Updated by mohammed ali
I am listening this word from 8 months. how much big issue is this its a long time to resolve. i spend a lot of money also while doing a calls to you each and every call i spend 50rs per call while placing on hold and beasy. simply you peoples wasted my time and money. for upgrade u have charged 750rs 400 to 500 rs i spend in flipkart and for calls i have spend 400rs refund all this amount and i don't need coupon because you peoples are unable to resolve this issue. this is my final
Complaint comments 

Comments

Hello, i have applied for axis bank neo credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application due to technical problem.

axis bank takes too much time for credit card application
credit card application reference no.
C1-[protected]-C1
and this application applied by customer representive through tablet and upload document

i want exact status of my application
Axis Bank Customer Care's response, Jul 3, 2019
Verified Support
Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/product/TrackYourApplication.aspx Regards, Team Axis Bank.

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