[Resolved]  Axis Bank — double deducted toll

Address:peach area Nimbahera Dist.Chittorgarh (Rajasthan), Chittorgarh, Rajasthan

Dear sir,

Date 21.1.20 ko narayanpura toll plaza udaipur se me single bar hi nikla tha time 8.00am us time mera fasttag wallet account se 75/- toll deducted ho gaya tha same day night ko 11.30 pm par fasttag wallet account se 75/- fir se deducted ho gaye single journey me double toll kese deduct ho gaya jab ki me sirf single bar hi waha se nikla tha muje mera pesa wapas refund karaye jo wrong amount deducted hua uska msg ye aaya he mdr/[protected]/toll transaction/[protected]

Customer name - manish kumar soni
Wallet id no-[protected]
Customer id no[protected]
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Feb 23, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
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