Axis Bank — EDC machine surrender for Axis Bank

Address:Goa, Bella Vista Hotel

Hi my name is Mukhiwala and I have a current account with Axis bank that needs to be closed as my business is shut down past 6 months due to covid pandemic. I have EDC machine with this account. When I visited branch they said to fill the form of EDC machine surrender and wait for the person to pick up the machine in 2 days. No one has called yet and I need to close this account urgently. Please help me to sort this.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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