Axis Bank — fake zero balance axis asap account | |||
I have been deducted rs 1000 twice while trying for its zero balance asap account however haven't got any account details yet. Approached the nearest branch at basavanagudi, bangalore but disappointed with the bank professional. He asked me to fill some form with details, informed that account got closed & the account number he gave - "[protected]" when submitted the form. I again was diverted to the same website to try it again, i had no options left hence i tried it but failed with rs 1000 deducted. Called to bank customer care they said that my amount will go to the aadhaar link address in 10 days & there is no zero balance asap account as its closed. Isn't this cyber crime to deduct people's money for something that doesn't exist. Isn't this customer policy violation. Isn't this under indian panel code 420. Why will they use my money for 10 days? What if they say that there is no money only or what if axis bank planning to elope with all the poor peoples saving! Beware people. I wish i can translate it in hindi or kannada so that it reaches max indian crowd. Shame on axis bank & its personnel sitting in the branch with poor customer service attitude. Email - [protected]@gmail.com Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. Verified Support Jul 17, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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