[Resolved] Axis Bank — fastag is not delivered

Pravsingh

from Mumbai, Maharashtra

Address:

201304

Hi,
I applied for fastag through axis bank and on tuesday i got message that it has been delivered through bluedart and can be track using vehicle no in reference but today its friday and yet i have not received the same and blue dart showing nothing using vehicle no.
I also wrote to axis bank yesterday and they have not replied on its status.
Since from 15th dec toll charges will be 35% extra if fastag is not dispatched then who would be responsible for paying these extra cash.

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Jan 14, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank