Axis Bank — fastag not received from axis bank

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Axis Bank Customer Care's response
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
Dec 16, 2019
Updated by Param941
When will i get my Fashtag ??
Complaint comments 

Comments

This is my 12/13 years account and from yesterday I am getting below error message whenever i am trying to access the Payments menu option. Due to this issue I am not able to do third party fund transfers. Please resolve the issue ASAP.

"access to the menu is not available. Please contact bank administrator"
Axis Bank Customer Care's response, Dec 11, 2019
Verified Support
Hi, we regret the inconvenience caused. Please share with us your registered contact details and the screenshot of the error for us to check and assist you. Regards, Team Axis Bank.
HEllo Axis team, There are already 15 day complete, still wait for any message. Please refund my money.

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