[Resolved] Axis Bank — fastag not received till date

Rahul1709

from Gurgaon, Haryana

Address:

201005

I have applied for fastag on 6th december at online from axis bank.
(Wallet id : [protected])
Customer id:[protected]
Vehicle dl8cap6501
I was supposed to receive the fastag within 7 days at my doorstep. But its has been already late and i am still waiting for the same to be delivered.
As by upcoming monday the fastag is becoming mendatory. Even after contacting the concerned branch they were not helping out the situation at all.

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Jan 15, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank