[Resolved] Axis Bank — fastag problem

Uday Khare

Address:

SOPANNAGAR SASWAD, Pune, Maharashtra, 412301

I first passed through anewadi toll plaza fastag worked. Second time the person at same point told your balance is low. And showed on digital display blacklisted vehicle or something. He took cash from me and then allowed me to go. First i recharged with 400₹ then used only once.65₹ deducted. There was balance more than required 65₹ at the same toll plaza. I dont understand what was the problem. How to put money in my fastag account. How to check the balance

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Feb 27, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jan 27, 2020

Updated by Uday Khare I don't have an account with axis bank

Verified Support

Jan 27, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Comments

Tushar Kanvinde

I ordered FASTAG on 4th December 2019.

I have received an email saying that it would be despatched in 7 days.

It has not yet been despatched.

My ETC customer id is[protected]

Please despatch the FASTAG

I am enclosing the email I received

Sreeni Munna

I have submitted request and done necessary payments for Axis bank
Fast tag on 30.12.2019. fastag not delivered yet to my address.
I don't see any option to get the status of the request to where it is.
Kindly help.

Thank you,
Sreenivas Munna
TS15EQ2499

Inthiyaz Inthu

I have applied For axis bank fastag online and it was successfully created and I have paid money...but I didn't received my fastag till now its been three weeks...no tracking number...can't connect to your customer support...please respond...no tracking number provided...I have attached screenshot

ச

சமுகம்

Unauthorised transaction
Deducted money without my conCern
I am a Axis Bank Credit Card holder. On 20-jan-2020. I got a message Rs.1, 699.00 was spent for ECPP ASSISTANCE SERV without my permission. I don't want this service so please Refund my amount Rs 1699 and please stop this service.

Regards

ASHOKKUMAR.S

CPP Group India Customer Care's response, Apr 21, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details.

This will help us in resolving your query.

Regards
CPP Team

hirendrasoni

I have booked online FASTag for my car MH46X4383 from Axisbank on 7th January 2020. My customer id is[protected]. Till date I have not received my FASTag. The customer support number indicated online is completely useless.

Please help.