[Resolved] Axis Bank — fastag (reference number up16bn2805) not delivered even after 23 days

Shailendra Singh Bhadauria

Address:

AG-05, Tower-A, Amrapali zodiac, sector-120, noida, up-201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have applied for fastag from the axis bank on 28th december 2019 and still i haven't received any physical tag. Today is 20th january 2020.

Earlier i had applied for my other car but that gets delivered within 10 days, but for this car, i haven't received the fastag even after 23 days.

I am really surprised how unprofessionally axis bank is handling the fastag implementation.
Please look into the matter.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank