[Resolved]  Axis Bank — forex card - [protected]

Address:	Mumbai City, Maharashtra
Website:	www.axisbank.com

I had purchased a forex card - [protected] visa from axis bank. I had used the same at my foreign trip and then given to axis bank person for processing the refund of the balance amount. It’s been a year that the refund has not been made.

Further, surprisingly, my card was attempted to be misused by someone else at mexico.in relation to the same, i had received a call from the due diligence department of axis bank that the card has been misused and i was asked to lodge a complaint for the same. As advised, i complained and i was informed that the insurance amount will be given in 15-20 days. The above incident had happened in march 2018 and its already more than 7 months the refund has not been received.

There are still some messages i get that someone is swiping my card overseas.

Given the hassles which i have been facing more than a year now, i had requested the axis bank representatives to look into the matter with utmost seriousness and priority.

They have never responded to my queries and i have been facing a lot of hassles since a long time now.

Request you help on the same at your earliest convenience. Thank you.

Pranav thakker (On behalf of my uncle mr. Ketan dhruv)
[protected]