Axis Bank — fraud transaction from axis bank in the name of credit card bill

Address:

Ranga Reddy, Andhra Pradesh, 500049

Axis Bank is deudcting the amount from my account from past three months with transaction description as 'BRN-PYMT-CARD-[protected]'.Each month they have debited amount of 3482.72 from my account.I have tried to contact axis bank customer care support and after 20min of call I was able to talk to there representive but his response was rude and he told that the amount deducted for the axis bank credit card bill purpose but I told him that I do not hold any axis bank credit card.Then he told he is going to connect the call to Accounts department and he redirected the call. I waited for another 20min in call(Call charge was around 40rs for me), but no body responded to the call.Even I sent an complaint mail from there web site but didn't get any reposnse from them.

Please look into my issue and do the needful.Let me know if you need any further details from side.

Please find the attached document shows the statement of axis bank of these fraud transaction.

Thanks & Regards
Mallikarjun
Mobile number linked to Axis Bank : [protected]
Mail Id : mallikarjun.[protected]@gmail.com